Service Advisor

Point S - Centre De L'auto S Legault • Sainte-Agathe-des-Monts, Quebec

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Service Advisor

Job opportunity

Salary according to experience

Starting at $25 / h

Job status

Full-time

Location

Point S - Centre De L'auto S Legault
Sainte-Agathe-des-Monts, QC, Canada

Workplace

On site

Job Description

Do you enjoy automobiles and customer contact? Point S - Centre De L'auto S Legault, in Sainte-Agathe-des-Monts, is looking for a Technical Advisor to join its motivated and dynamic team.

Main responsibilities

  • Welcome customers and understand their needs regarding maintenance, repairs, and tires.
  • Present suitable solutions and prepare clear and transparent estimates.
  • Explain services and timelines while ensuring thorough follow-up with the technical team.
  • Schedule appointments, coordinate interventions, and ensure compliance with quality and safety standards.
  • Provide a first-class customer experience and achieve sales and satisfaction objectives.
  • Write service documents (quotations, invoices, warranties) and ensure their archiving.
  • Collaborate with technicians and workshop managers to optimize workflows.

Profile sought

  • Minimum of three years of experience in a similar role in the automotive sector.
  • Excellent customer service and communication skills.
  • Ability to read and communicate simple technical information and explain solutions to clients.
  • Organizational skills, team spirit, and ability to prioritize.
  • Proficiency in French; English is an asset.
  • Proficiency with customer management and quotation software.
  • Flexibility and availability for varied hours according to the center’s needs.

What we offer

  • Stimulating work environment within a recognized automotive network.
  • Continuous training and opportunities for professional development.
  • Competitive benefits and a social benefits program.
  • Welcoming team and a culture focused on service and excellence.

To perform the following tasks

Buying parts and accessories
Customer reception
Customer service
Follow up on repair and services
Mechanic service - parts counter
Open and close work orders
Prepare repair and service estimates
Produce tire and accessory estimates
Quality control monitoring
Sell parts and accessories
Tires and wheels sales

Working conditions or benefits

Dental insurance plan
Employees discounts
Medical insurance
Paid training
Summer schedule
Uniform provided
Work boots
Workshop available for employees ouside opening hours

Candidates desired profile for this job

Experience

3 years as Service attendant

Skills & Competencies

Driver's license

Passenger Car Driver's License

Softwares

Carrus - Shop software management

Certifications

Parts knowledge

Qualities

Leadership
Positive
Self-Motivated

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Point S - Centre De L'auto S Legault

Point S - Centre De L'auto S Legault

Business profile

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