Service Director

United Auto Alfa Romeo • Boisbriand, Quebec

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Service Director

Job opportunity

Expected salary range

up to $85,000

Job status

Full-time

Location

United Auto Alfa Romeo
Boisbriand, QC, Canada

Workplace

On site

Job Description

The Opportunity

United Auto Alfa Romeo is seeking a customer-focused Service Manager to lead our service department in Boisbriand. In this role, you’ll help deliver a smooth, dependable service experience while supporting the team responsible for maintaining and repairing our customers’ vehicles.

What You’ll Do

  • Oversee daily service department operations, including workflow, scheduling, and repair progress.
  • Lead and support service advisors and technicians, setting clear expectations and encouraging teamwork.
  • Help ensure customers receive attentive, timely service and clear communication throughout the repair process.
  • Monitor repair orders and follow up on concerns to support quality work and customer satisfaction.
  • Coordinate with parts and other dealership teams to help keep service work moving efficiently.
  • Address customer questions and concerns professionally, working toward fair and effective resolutions.
  • Promote safe work practices and consistent service standards.

What You Bring

  • At least one year of relevant experience in automotive service management or dealership service operations.
  • Strong leadership, organization, and communication skills.
  • A customer-first approach and the ability to handle service concerns with professionalism.
  • An understanding of automotive service workflows and the importance of quality repairs.
  • The ability to prioritize competing demands and support a team in a fast-paced environment.

Why Join United Auto Alfa Romeo?

Join a family-owned dealership with more than 30 years of automotive experience and a growing Alfa Romeo presence. You’ll work with a team that values knowledgeable, friendly service and supports customers throughout their ownership journey.

We offer competitive compensation, a four-day schedule, flexible hours, continual training, a summer schedule, a company vehicle purchase program, employee discounts, a cafeteria, and uniforms. Benefits include dental, medical, paramedical, and vision coverage. We also provide job stability, with no layoffs during off-peak periods.

To perform the following tasks

•
Department supervision
•
Hiring and staff management
•
Implementation of strategies

Working conditions or benefits

•
4 day schedule
•
Cafeteria
•
Company vehicle purchase program
•
Competitive compensation
•
Continual training
•
Dental insurance plan
•
Employees discounts
•
Flexible hours
•
Insurance of medical and paramedical expenses
•
Medical insurance
•
No layoffs during off-peak periods
•
Summer schedule
•
Uniform provided
•
Vision insurance plan

Candidates desired profile for this job

Experience

•
1 year as Service Director
United Auto Alfa Romeo

United Auto Alfa Romeo

Business profile

Why work with us

Are you looking to join an automotive dealership that offers expected incentives and places customer-focused service at the forefront, accompanied by knowledgeable and friendly advice?

If you are a passionate automotive expert with technical skills, or if you are a salesperson who appreciates and understands how to interact with people and provide the top-notch assistance that sets United Auto Alfa Romeo apart from the competition, then we want to meet you!

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