Service Manager
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Expected salary range
$90,000
Job status
Location
Workplace
Schedule
Job schedule
Job Description
The Director of the Lanoraie branch service department is responsible for the overall management of the service department. They supervise the technical team, optimize after-sales service operations, ensure customer satisfaction, and oversee the profitability of the department. At VR Soulière, a leader in recreational vehicle sales in Quebec, we offer a warm work environment and opportunities for advancement within a family-owned and innovative company.
Key Responsibilities
- Supervise and coach the service technical team and ensure compliance with quality and safety standards.
- Plan and optimize after-sales service operations: handling repairs, managing deadlines and workflows.
- Manage the service budget, control costs, set profitability targets, and monitor performance indicators.
- Guarantee customer satisfaction: handling complaints and implementing proactive solutions.
- Define and implement warranty, dispute, and return processes.
- Collaborate with the Sales and Parts departments to ensure a smooth customer experience.
- Develop team skills: training, performance evaluations, and development plans.
- Ensure compliance with safety standards and company and industry policies.
- Regularly report to management and analyze operational data to identify improvement opportunities.
Profile and Qualifications
- 0 years of experience required. Technical or management training is appreciated; experience in the recreational vehicle/automotive sector is an asset.
- Exemplary leadership and team spirit; excellent communication skills.
- Customer service orientation and strong problem-solving skills.
- Skills in budget management, planning, and organization.
- Proficiency in computer tools (service management software, ERP, CRM) and Excel.
- Ability to work in a dynamic environment, with initiative and adaptability.
- Fluent in French; English is an asset.
We Offer
- Opportunities for rapid promotion
- Employee referral bonus
- Competitive salary
- Continuing education
- Disability insurance
- Employee discounts
- Free parking
- Guaranteed income during training period
- Medical and paramedical expense insurance
- Laptop
- Life insurance
- Drug insurance
- Paid training
- Performance bonuses
- Sick leave
- Travel insurance
- Uniform provided
- Wellness clinic
- Work-life balance initiatives
- Work boots
- Deferred Profit Sharing Plan (DPSP)
- Annual bonuses
If you are driven by service excellence, innovation, and teamwork, join VR Soulière to lead our Lanoraie service and contribute to providing an unparalleled customer experience.
To perform the following tasks
Working conditions or benefits
Candidates desired profile for this job
Experience
Why work with us
VR Soulière is a company with 5 branches specialized in the sale of new and used recreational vehicles. We are passionate about adventure and we are committed to providing an exceptional experience for all campers.
Our team, composed of young and dynamic individuals, is looking for new talents to join our adventure.
Commitment, teamwork, excellence, and trust are what define us as a company. We are constantly seeking dynamic and professional collaborators to contribute to the expansion of our business and to share our passion for camping.
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service manager Job in the automotive Sector in Lanoraie
Why This service manager Position in Lanoraie Stands Out
Discover an automotive job opportunity for a service manager in Lanoraie, offered by the employer VR Soulière in the automotive sector.
Canada Motor Jobs helps you apply easily and find a service manager position that matches your skills, experience, and salary expectations.
This specific service manager role in Lanoraie includes responsibilities defined by VR Soulière. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This service manager job in Lanoraie is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
Create Your Profile to Receive More service manager Opportunities
By creating your candidate profile, you will automatically receive notifications whenever a new service manager job matching your criteria becomes available in Lanoraie or throughout the province of Quebec.
You only receive opportunities aligned with your experience in automotive, your expected salary, commute preferences, and work conditions.
Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by VR Soulière.
About the Current Position at VR Soulière
This service manager role is part of the service department within the automotive sector in Lanoraie.
The employer VR Soulière is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Lanoraie.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the service manager Position in Lanoraie
What is the typical salary for a service manager in Lanoraie?
Salary for a service manager position in Lanoraie varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a service manager role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a service manager in Lanoraie?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new service manager opportunities in the automotive sector as soon as they are posted.
Do service manager responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a service manager may include customer support, technical coordination, internal communication, and other tasks linked to