Service Manager
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Expected salary range
up to $125,000
Job status
Location
Workplace
Job Description
Confidential Position – Service Director, Automotive Sector, Montérégie, Quebec.
Position Context and Objective: As part of a discreet recruitment process, we are seeking a Service Director capable of leading after-sales and technical service activities and establishing a culture of operational excellence and customer service. The successful candidate will be responsible for aligning service performance with company objectives while ensuring safety and profitability.
Key Responsibilities:
- Define and oversee the operational strategy of the service, in line with financial goals and other departments.
- Lead, motivate, and develop service teams (technicians, customer advisors, supervisors) to achieve performance indicators.
- Supervise daily service activities, planning, resource allocation, and process optimization (repairs, maintenance, quality control).
- Ensure an exceptional customer experience, handle complaints, and implement corrective and preventive actions.
- Manage the service budget, monitor costs and investments, and drive continuous improvement projects.
- Work closely with Sales and Parts departments to enhance the customer journey and satisfaction.
- Ensure compliance with safety, quality, and regulatory standards, and promote a safety and training culture.
- Implement skills development programs and ensure succession planning.
Candidate Profile:
- Minimum of three years of experience in a service management role, ideally in the automotive industry or after-sales service.
- Relevant educational background in management, administration, engineering, or related fields; additional training will be appreciated.
- Proven leadership, strategic mindset, and ability to unite multidisciplinary teams.
- Strong customer focus, operational excellence, and data-driven decision-making skills.
- Excellent communication, change management, and negotiation skills.
- Fluency in French; functional proficiency in English is an asset.
What We Offer:
- Stimulating and progressive work environment in the heart of Montérégie.
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Work environment focused on innovation, continuous improvement, and interdepartmental collaboration.
Selection Process and Confidentiality: This position is subject to a strictly confidential recruitment process. All information exchanged during the process will be treated with the utmost confidentiality.
To perform the following tasks
Working conditions or benefits
Candidates desired profile for this job
Experience
Experience with these brands (an asset)
Skills & Competencies
Driver's license
Confidential job posting
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service manager Job in the automotive Sector in Montérégie
Why This service manager Position in Montérégie Stands Out
Discover an automotive job opportunity for a service manager in Montérégie, offered by the employer Confidential job posting in the automotive sector.
Canada Motor Jobs helps you apply easily and find a service manager position that matches your skills, experience, and salary expectations.
This specific service manager role in Montérégie includes responsibilities defined by Confidential job posting. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This service manager job in Montérégie is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
Create Your Profile to Receive More service manager Opportunities
By creating your candidate profile, you will automatically receive notifications whenever a new service manager job matching your criteria becomes available in Montérégie or throughout the province of Quebec.
You only receive opportunities aligned with your experience in automotive, your expected salary, commute preferences, and work conditions.
Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by Confidential job posting.
About the Current Position at Confidential job posting
This service manager role is part of the service department within the automotive sector in Montérégie.
The employer Confidential job posting is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Montérégie.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the service manager Position in Montérégie
What is the typical salary for a service manager in Montérégie?
Salary for a service manager position in Montérégie varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a service manager role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a service manager in Montérégie?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new service manager opportunities in the automotive sector as soon as they are posted.
Do service manager responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a service manager may include customer support, technical coordination, internal communication, and other tasks linked to