Service Manager
Joliette Mitsubishi • Notre-Dame-des-Prairies, Quebec
Service Manager
Expected salary range
up to $120,000
Job status
Location
Workplace
Schedule
Job schedule
Job Description
Automotive Services Manager or Director
Joliette Mitsubishi — Notre-Dame-des-Prairies (Lanaudière)
Full-time · On-site · Management position
Join a growing team
Joliette Mitsubishi, your beloved dealership in Lanaudière, is experiencing sustained growth and investing in its service department. We are looking for a Manager or Director of Automotive Services capable of leading a team of advisors, technicians, and clerks toward operational excellence and impeccable customer service.
If you are a garage leader driven by results, team mobilization, and customer satisfaction, this position is for you.
The role
Reporting to management, you are responsible for all operations of the service department: workshop performance, profitability, productivity, quality, and customer experience. You lead an existing team and help it grow.
Your responsibilities
- Lead, supervise, and motivate the service team (technical advisors, technicians, clerks)
- Manage workshop capacity, scheduling, and productivity to meet demand
- Achieve and surpass department performance, productivity, and profitability targets
- Ensure high customer satisfaction levels and monitor quality metrics (CSI)
- Recruit, train, and retain technical and advisory staff
- Ensure compliance with Mitsubishi standards and health and safety regulations
- Work closely with parts, detailing, and sales departments
- Monitor and analyze key performance indicators (billable hours, effective rate, warranties, retention)
- Implement and optimize processes to grow the department
Your profile
- Experience managing a service department in an automotive dealership (a major asset)
- Motivational leadership and team development skills
- Strong customer focus and results-driven
- Proficiency with management systems (DMS); knowledge of Serti/Keyloop is an asset
- Understanding of fixed operations: workshop, parts, warranties
- Organizational skills, rigor, and independence
- Bilingualism (French/English) is an asset
What we offer
- Competitive salary with performance-based bonus program
- Social benefits
- An established, stable, and growing employer in Lanaudière
- An experienced team and modern facilities
- Genuine opportunities for advancement
Only those selected for an interview will be contacted. The masculine form is used solely to simplify the text.
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service manager Job in the automotive Sector in Notre-Dame-des-Prairies
Why This service manager Position in Notre-Dame-des-Prairies Stands Out
Discover an automotive job opportunity for a service manager in Notre-Dame-des-Prairies, offered by the employer Joliette Mitsubishi in the automotive sector.
Canada Motor Jobs helps you apply easily and find a service manager position that matches your skills, experience, and salary expectations.
This specific service manager role in Notre-Dame-des-Prairies includes responsibilities defined by Joliette Mitsubishi. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This service manager job in Notre-Dame-des-Prairies is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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By creating your candidate profile, you will automatically receive notifications whenever a new service manager job matching your criteria becomes available in Notre-Dame-des-Prairies or throughout the province of Quebec.
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Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by Joliette Mitsubishi.
About the Current Position at Joliette Mitsubishi
This service manager role is part of the service department within the automotive sector in Notre-Dame-des-Prairies.
The employer Joliette Mitsubishi is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Notre-Dame-des-Prairies.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the service manager Position in Notre-Dame-des-Prairies
What is the typical salary for a service manager in Notre-Dame-des-Prairies?
Salary for a service manager position in Notre-Dame-des-Prairies varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a service manager role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a service manager in Notre-Dame-des-Prairies?
Complete your profile with your experience, certifications, and salary expectations.
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Do service manager responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a service manager may include customer support, technical coordination, internal communication, and other tasks linked to