Used Car Sales Manager
Expected salary range
$150,000
Location
Workplace
Job Description
About the role
Phaeton Automotive Group is growing, and Richmond Hill Toyota is seeking a high-performing Used Car Sales Manager to join its leadership team. This is an opportunity for an experienced automotive professional with a proven track record in used vehicle operations, inventory management, team leadership, customer retention, and profitability. The successful candidate will join a progressive dealer group that values performance, accountability, and long-term career growth.
Responsibilities
- Work directly with the General Sales Manager and Used Car Director to establish and achieve used vehicle sales and profitability targets.
- Appraise trade-ins accurately and competitively based on market trends, vehicle history, and dealership strategy.
- Manage used vehicle inventory levels, aging, and pricing to maximize inventory turn and profitability.
- Oversee vehicle reconditioning and certification processes to ensure inventory meets dealership standards.
- Execute strategic pricing and merchandising plans across all used inventory.
- Monitor market conditions, wholesale opportunities, and competitive trends.
- Approve trade evaluations and used vehicle sales transactions.
- Coach and mentor Sales Representatives through daily performance management and ongoing training.
- Resolve customer concerns professionally and effectively to maintain high levels of customer satisfaction and retention.
- Collaborate on advertising and promotional initiatives to support dealership growth objectives.
Requirements
- 3+ years of progressive automotive sales management experience, preferably within an import dealership environment.
- Proven success managing used vehicle inventory, pricing strategy, and gross profitability.
- Strong leadership, coaching, and team development skills.
- Exceptional communication, negotiation, and customer service abilities.
- Results-driven mindset with a strong understanding of sales processes and performance metrics.
- High energy, professionalism, and strong organizational skills.
- Ability to build and maintain long-term customer relationships.
- Strong problem-solving skills and the ability to thrive in a fast-paced environment.
- Experience with vAuto and strong overall technical proficiency.
- Experience with Reynolds & Reynolds is considered an asset.
- Experience with procurement through actions and other channels.
- Commitment to confidentiality, integrity, and operational excellence.
Benefits
- Competitive compensation package and benefits.
- Strong management support and positive team culture.
- Ongoing leadership development and training opportunities.
- Career advancement within a growing dealer group.
- Performance-driven environment with the tools and support to succeed.
- Compensation: Base salary & bonus, with OTE of $125,000+.
- Salary Range: $125,000.00 To $150,000.00 Annually.
Continue your search
Phaeton Automotive Group
Richmond Hill Toyota is hiring a Used Car Sales Manager to lead used vehicle operations, inventory management, sales targets, and team development.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
used car sales manager Job in the :sector Sector in Richmond Hill
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