Warranty Clerk
Saint-Laurent Hyundai • Montreal, Quebec
Warranty Clerk
Salary according to experience
Starting at $50,000
Job status
Location
Workplace
Job Description
Saint-Laurent Hyundai, a dealership in the Montreal area, is looking for a Claims Representative to join our team dedicated to customer service excellence.
Job Description The Claims Representative manages and follows up on customer claims, coordinating necessary actions with the Service, Sales, and Finance departments to ensure a quick and satisfactory resolution.
Key Responsibilities
- Receive, record, and follow up on customer claims related to new and used vehicles, after-sales service, and financing.
- Analyze facts, document actions and decisions, and ensure traceability of files.
- Collaborate with technicians, advisors, and managers to clarify details and propose appropriate solutions.
- Regularly communicate with customers to keep them informed of progress and resolution.
- Ensure compliance with internal policies, warranties, and confidentiality of information.
- Produce reports on claims and trends, and participate in continuous process improvement.
- Provide administrative support using CRM tools and internal systems.
Profile and Qualifications
- Minimum of 1 year of experience in claims management, customer service, or technical support; experience in automotive or after-sales service is an asset.
- Excellent communication skills in French; English is a plus.
- Customer service orientation, diplomacy, ability to handle sensitive situations, and maintain professionalism under pressure.
- Organization, rigor, attention to detail, and ability to manage multiple files simultaneously.
- Proficiency in computer tools (CRM, office suites); knowledge of warranty processes is an asset.
- Team spirit, autonomy, and ability to adapt quickly.
Benefits
- Competitive salary
- Cafeteria
- Continuing education
- Paid day off
- Disability insurance
- Medical and paramedical expense insurance
- Life insurance
- Medication insurance
- Travel insurance
- Work-life balance
Located in Montreal, Saint-Laurent Hyundai offers a stimulating work environment centered on customer satisfaction, with a passionate team and opportunities for professional development within the Hyundai network.
To perform the following tasks
Working conditions or benefits
Candidates desired profile for this job
Experience
Why work with us
Do you want to work with us? in Saint-Laurent
We are always looking for the rare gem to complete our team! Submit your application and we will get in touch with you.
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warranty clerk Job in the automotive Sector in Montreal
Why This warranty clerk Position in Montreal Stands Out
Discover an automotive job opportunity for a warranty clerk in Montreal, offered by the employer Saint-Laurent Hyundai in the automotive sector.
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This specific warranty clerk role in Montreal includes responsibilities defined by Saint-Laurent Hyundai. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This warranty clerk job in Montreal is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by Saint-Laurent Hyundai.
About the Current Position at Saint-Laurent Hyundai
This warranty clerk role is part of the service department within the automotive sector in Montreal.
The employer Saint-Laurent Hyundai is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Montreal.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the warranty clerk Position in Montreal
What is the typical salary for a warranty clerk in Montreal?
Salary for a warranty clerk position in Montreal varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a warranty clerk role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a warranty clerk in Montreal?
Complete your profile with your experience, certifications, and salary expectations.
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Do warranty clerk responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a warranty clerk may include customer support, technical coordination, internal communication, and other tasks linked to