Tech Mahindra Business Process Services
Tech Mahindra Business Process Services

Automotive Warranty/Service Advisor

Salary

Apply with your own terms

Job status
Permanent
Location
Tech Mahindra Business Process Services
Moncton, NB
Workplace
On site
Job description

As a Mechanical/Motorsports Warranty Analyst, you'll be a vital part of the Warranty Administration team, ensuring smooth processing of warranty claims. Fluent French & English skills are essential as you'll collaborate with dealership teams, manufacturers, and technicians to provide all necessary details for claims, such as photos and documentation.

Responsibilities

  • Validate warranty service requests and coordinate repairs.
  • Manage record systems and act as a dealer-manufacturer intermediary.
  • Investigate claims to ensure timely resolution within service levels.
  • Communicate effectively with Service Advisors and Managers.
  • Strive for accuracy and cost-efficiency in warranty administration.
  • Monitor warranty expirations and manage parts return processes.
  • Foster positive relationships with service personnel and management.

Qualifications

  • 1-2 years experience in automotive or power sports service.
  • Experience in the motorsports industry is a plus.
  • Previous customer service experience is advantageous.
Share this job

Join our team as a Mechanical/Motorsports Warranty Analyst in a role that bridges communication between dealerships and manufacturers. In this opportunity, you'll leverage your bilingual skills to ensure the accurate processing of warranty claims, foster relationships with stakeholders, and contribute to a seamless warranty service experience. ?️? Embrace a challenge where your organizational skills and technical knowledge can shine!

Apply for this post

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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