Tech Mahindra Business Process Services
Tech Mahindra Business Process Services

Automotive Warranty/Service Advisor

Salary

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Job status
Permanent
Location
Tech Mahindra Business Process Services
Toronto, ON
Workplace
On site
Job description

As a Mechanical/Motorsports Warranty Analyst, you will join our Warranty Administration team to manage and resolve warranty claims. Leverage your expertise working with dealership service teams, communicating effectively in both French and English. This role requires you to coordinate closely with technicians, service advisors, managers, and manufacturers. Key responsibilities include validating warranty services, coordinating repair processes, maintaining efficient record systems, and resolving warranty cases promptly. You will focus on maintaining productivity and accuracy, with the aim of minimizing expenses while ensuring customer satisfaction. Your proactive approach in monitoring warranty expiration and managing defective parts is crucial. This position offers a platform to showcase problem-solving skills, customer service excellence, and a knack for fostering strong relationships with all stakeholders involved.

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Join our team as a Motorsports Warranty Analyst and become a key player in coordinating warranty claims efficiently. Utilize your bilingual skills and automotive experience to liaise with diverse stakeholders. This role offers the opportunity to enhance your customer service skills and foster strong professional relationships. Seize the chance to work within a dynamic team focused on excellence and innovation in the automotive industry ?✨

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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