Confidential job posting
Confidential job posting

Customer Service Agent

Salary

up to $24.00 / h

Job status
Permanent
Location
Repentigny, QC
Workplace
On site
Job description

We are looking for a dynamic and motivated customer service agent, with a strong sense of service, to join our team within a reputable company in the automotive sector in Repentigny.

As a customer service agent, you will be the first point of contact for our customers, playing an essential role in customer satisfaction and loyalty. Your main responsibilities will include:

  • Responding to customer inquiries by phone, email, or in person, providing accurate information about our products and services.
  • Managing customer concerns and complaints with professionalism and empathy, seeking to resolve issues effectively.
  • Collaborating closely with other departments to ensure smooth and coordinated service, particularly with sales and logistics teams.
  • Contributing to the ongoing improvement of processes by identifying optimization opportunities and sharing feedback.

To succeed in this role, you must possess the following qualifications:

  • High school diploma or equivalent.
  • A minimum of one year of experience in a customer service role, ideally in the automotive sector.
  • Excellent communication skills, both verbal and written, in French. Proficiency in English is a plus.
  • Ability to work under pressure and manage multiple priorities simultaneously.
  • Strong listening skills and exceptional interpersonal abilities.

By joining our company, you will benefit from a dynamic work environment where innovation and excellence are valued. You will have the opportunity to develop your skills in a growing sector while being part of a dedicated and passionate team. We also offer ongoing training opportunities and professional development programs to help you advance in your career.

Be a part of our adventure and contribute to delivering an exceptional customer experience in the automotive sector!

Working conditions
  • Cafeteria
  • Competitive compensation
  • Continual training
  • Disability insurance
  • Employees discounts
  • Free parking
  • Insurance of medical and paramedical expenses
  • Life insurance plan
  • Medical insurance
  • Public transportation nearby
  • Sick day off paid
  • Travel insurance
Find out if your resume match and apply on this job

Desired profile

Experience

1 year as Customer Service Agent

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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