Customer Service Agent
Service
up to $24.00 / h
We are looking for a dynamic and motivated customer service agent, with a strong sense of service, to join our team within a reputable company in the automotive sector in Repentigny.
As a customer service agent, you will be the first point of contact for our customers, playing an essential role in customer satisfaction and loyalty. Your main responsibilities will include:
- Responding to customer inquiries by phone, email, or in person, providing accurate information about our products and services.
- Managing customer concerns and complaints with professionalism and empathy, seeking to resolve issues effectively.
- Collaborating closely with other departments to ensure smooth and coordinated service, particularly with sales and logistics teams.
- Contributing to the ongoing improvement of processes by identifying optimization opportunities and sharing feedback.
To succeed in this role, you must possess the following qualifications:
- High school diploma or equivalent.
- A minimum of one year of experience in a customer service role, ideally in the automotive sector.
- Excellent communication skills, both verbal and written, in French. Proficiency in English is a plus.
- Ability to work under pressure and manage multiple priorities simultaneously.
- Strong listening skills and exceptional interpersonal abilities.
By joining our company, you will benefit from a dynamic work environment where innovation and excellence are valued. You will have the opportunity to develop your skills in a growing sector while being part of a dedicated and passionate team. We also offer ongoing training opportunities and professional development programs to help you advance in your career.
Be a part of our adventure and contribute to delivering an exceptional customer experience in the automotive sector!
- Cafeteria
- Competitive compensation
- Continual training
- Disability insurance
- Employees discounts
- Free parking
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Public transportation nearby
- Sick day off paid
- Travel insurance
Desired profile
1 year as Customer Service Agent
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Job offer are open to all, without discrimination and in gender equality.
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Job: customer service agent in the automotive industry in Repentigny
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