Lease Renewal Manager
Sales
up to $120,000 + commissions
and bonus
À Excel Honda nous recherchons un Directeur des Renouvellements de Location motivé et dynamique pour rejoindre notre équipe. Ce poste est essentiel pour assurer des renouvellements de location sans heurts, fidéliser les clients et offrir une expérience exceptionnelle tout en soutenant nos équipes de vente et de finance.
Responsabilités :
Gestion des relations clients : Établir et entretenir des relations solides avec les clients actuels pour comprendre leurs besoins et préférences. Processus de renouvellement : Contacter de manière proactive les clients dont le bail arrive à échéance pour discuter des options de renouvellement, d’échange ou de mise à niveau. Collaboration avec les ventes : Travailler en étroite collaboration avec les départements des ventes et de la finance pour proposer des solutions personnalisées de véhicules et de financement. Stratégies de fidélisation : Mettre en œuvre des programmes et des incitatifs pour encourager les renouvellements et réduire les fins de bail non renouvelées. Suivi des performances : Suivre et présenter les indicateurs clés de performance liés aux renouvellements de bail et à la fidélisation des clients. Éducation et sensibilisation : Informer les clients sur les avantages des options de location chez Honda, ainsi que sur les possibilités de mise à niveau ou de transition vers la propriété. Conformité : S’assurer que tous les processus liés aux baux respectent les politiques de la concession et les réglementations en vigueur.
- Business development
- Customer follow-up
- Data entry
- Follow-up of potential clients
- Implementation of strategies
- Lease renewal
- Letter / document writing
- Telephone / email solicitation
- Competitive compensation
- Continual training
- Dental insurance plan
- Disability insurance
- Employees assistance program
- Employees discounts
- Flexible hours
- Free parking
- Life insurance plan
- Medical insurance
- Public transportation nearby
- Sick day off paid
- Travel insurance
- Work and life balance
Desired profile
Expert en Activix et Merlin
3 years as Lease Renewal Manager
- Honda
- Activix - CRM
- Merlin (Sales)
- Passenger Car Driver's License
Excel Honda
Mont-Royal, QC
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Job: lease renewal manager in the automotive industry in Mont-Royal
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