Join our team at Searle's Auto Repair Co. Ltd. as a Service Advisor and play a key role in delivering exceptional automotive service to our valued clients. As a Service Advisor, you will be the first point of contact for our customers, providing them with outstanding service and expert guidance through their automotive needs.

Key Responsibilities:

• Greet customers and assess their needs with professionalism and courtesy.
• Gather information about vehicle issues and document service requests accurately.
• Provide estimates for service and repair, ensuring clarity and transparency in communication.
• Coordinate with technicians to schedule repairs and maintenance, maintaining an efficient workflow.
• Follow up with clients regarding the status of their vehicles and any additional services required.
• Foster and maintain long-term relationships with clients by ensuring their satisfaction with our services.
• Handle customer inquiries and concerns in a timely and constructive manner.
• Promote our services and any applicable promotional offers to enhance client engagement.

Qualifications:

• Minimum of 1 year of experience in a customer service role, preferably in an automotive environment.
• Strong understanding of automotive systems and repair processes is a plus.
• Excellent communication skills with a knack for building rapport with clients.
• Ability to work effectively in a team-oriented, collaborative environment.

Why Choose Searle's Auto Repair Co. Ltd.?

At Searle's, we pride ourselves on our inclusive and collaborative culture. Our team comprises seasoned industry experts who are dedicated to providing the highest quality of service. You'll have the opportunity to work on a diverse range of vehicles, from classic models dating back to the 1940s to the latest 2024 makes and models.

We offer a four-day work schedule, giving you a balanced work-life experience, alongside a competitive compensation package that includes comprehensive benefits like medical, dental, and vision insurance. Our commitment to your professional growth is evident through continual training opportunities, reimbursement for developmental activities, and a guarantee of income during your training period.

Join us and be part of a team that prioritizes excellent service, integrity, and long-term client relationships, where we recognize that everyone is human and mistakes can be rectified with honesty and commitment. Explore a rewarding career with Searle's Auto Repair Co. Ltd., where your contributions can make a real difference.