Service Manager
Service
Apply with your own terms
Job schedule
40h -
At Hyundai Drummondville, we are looking for a passionate and committed Service Director to join our dynamic team. As a leader in the sale of new and used vehicles in Quebec, we offer a stimulating work environment and opportunities for professional development.
Key Responsibilities:
- Manage and supervise the after-sales service, ensuring customer satisfaction and the quality of services offered.
- Develop and implement strategies to improve the efficiency and productivity of the service.
- Train and mentor staff, promoting their professional development and ensuring a high level of competence.
- Establish and maintain strong relationships with customers to ensure their loyalty and satisfaction.
- Analyze the service performance and prepare reports for management to identify opportunities for improvement.
- Collaborate with other departments to ensure an exceptional customer experience at every point of contact.
Required Qualifications:
- Minimum of 2 years of experience in a similar position, preferably in the automotive sector.
- Excellent management and leadership skills, with the ability to motivate and inspire a team.
- Strong communication and interpersonal skills.
- Customer-oriented with a keen sense of service.
- Ability to work under pressure while meeting deadlines.
Why join Hyundai Drummondville?
By joining our team, you will benefit from competitive compensation and a range of attractive benefits, including a retirement plan, comprehensive insurance, sick leave, and much more. Our work environment focuses on the well-being of our employees, with a work-life balance, air-conditioned workshop, and modern facilities including a gym and a cafeteria.
Join us to contribute to our mission of providing the best service to our customers and participate in the success of one of the highest-performing dealerships in Quebec!
- Administrative management
- Coaching / training
- Customer follow-up
- Department supervision
- Diagnose problems and find solutions
- Hiring and staff management
- Implementation of strategies
- Optimization of internal processes
- A retirement plan for employees
- Air-conditioned workshop
- Business closed on weekends
- Cafeteria
- Competitive compensation
- Continual training
- Employees discounts
- Free parking
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Sick day off paid
- Social club
- Work and life balance
Desired profile
2 years as Service Manager
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English is an asset
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French
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English is an asset
-
French
- Analytical mind
- Self-Motivated
- Team spirit
- Passenger Car Driver's License
Hyundai Drummondville
Drummondville, QC
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Job: service manager in the automotive industry in Drummondville
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Hyundai Drummondville is Currently Hiring a service manager in Drummondville
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