Honda Sorel-Tracy
Honda Sorel-Tracy

Service Manager

Salary

up to $85,000

Job status
Permanent
Location
Honda Sorel-Tracy
Sorel-Tracy, QC
Workplace
On site
Job description

We are seeking a dynamic and results-oriented Service Manager to join our team at Honda Sorel-Tracy. You will be responsible for the daily management of the after-sales service, supervising the technical team, and optimizing processes to ensure an exceptional customer experience.

Your main responsibilities include:

  • Leading and motivating a team of technicians to achieve high performance goals.
  • Monitoring after-sales service operations and ensuring deadlines and quality standards are met.
  • Collaborating with other departments to improve the overall customer experience.
  • Analyzing performance reports and implementing continuous improvements.
  • Building and maintaining strong relationships with customers to ensure their satisfaction and loyalty.

To succeed in this role, you must possess the following qualifications:

  • A minimum of one year of experience in service management within the automotive sector.
  • Excellent knowledge of service management systems and industry standards.
  • Exceptional leadership and communication skills.
  • Ability to work under pressure and manage multiple priorities effectively.
  • An analytical mindset with a keen problem-solving ability.

At Honda Sorel-Tracy, we offer a competitive salary, an enjoyable work environment, and a comprehensive benefits package, including medical and paramedical insurance, dental coverage, recognition programs, and employee discounts. Additionally, our company is closed on weekends, promoting a healthy work-life balance. Opportunities for ongoing training are also available to support your professional development.

Join a company that values its employees and is committed to providing exceptional service to our customers.

To perform the following tasks
  • Department supervision
  • Hiring and staff management
  • Implementation of strategies
Working conditions
  • Business closed on weekends
  • Competitive compensation
  • Continual training
  • Dental insurance plan
  • Disability insurance
  • Employees discounts
  • Free parking
  • Insurance of medical and paramedical expenses
  • Life insurance plan
  • Medical insurance
  • Public transportation nearby
  • Recognition program
  • Vision insurance plan
Find out if your resume match and apply on this job

Desired profile

Experience

1 year as Service Manager

Qualities
  • Dynamic
  • Leadership
  • Team spirit
Softwares
  • Microsoft Office - Excel
  • Microsoft Office - Outlook
  • Microsoft Office - Word
  • SERTI - Admin
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Honda Sorel-Tracy

Honda Sorel-Tracy

Sorel-Tracy, QC

Business profile

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