Supervisor - Call Center
Service
Apply with your own terms
Job schedule
40h -
Main tasks:
- Management of customer service for the group (4 dealerships).
- Supervision of 4 to 6 appointment agents.
- Receiving complaints and addressing them in collaboration with managers.
- Training and monitoring all appointment agents to achieve optimal flow in the service workshops.
- Preparing and conducting follow-up campaigns for the service departments.
- Creating tracking spreadsheets for different managers according to their needs.
- Developing offers and promotions with the various service managers.
- Any other special projects related to customer service and follow-ups.
- Cafeteria
- Competitive compensation
- Continual training
- Dental insurance plan
- Disability insurance
- Employees discounts
- Free parking
- Life insurance plan
- Medical insurance
- Paid training
- Public transportation nearby
- Sick day off paid
Desired profile
2 years as Supervisor - Call Center
Brossard Hyundai
Brossard, QC
Apply for supervisor - call center job
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Job: supervisor - call center in the automotive industry in Brossard
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