Automotive Customer Service Advisor

Job opportunity

Expected salary range

Apply with your own terms

Location

CanadaOne Auto Group
Innisfil, ON, Canada

Workplace

On site

Job Description

About the role

Support vehicle owners with friendly explanations, service estimates, and repair updates as an Automotive Customer Service Advisor at 400 Chrysler.

This experienced Automotive Service Advisor serves as the bridge between customers and technicians. You will listen carefully, explain technical information clearly, and keep customers informed from intake through follow-up. The work also includes maintenance recommendations based on manufacturer guidelines and vehicle history.

Use customer service, technical communication, and automotive knowledge to create professional service experiences at 400 Chrysler.

Responsibilities

  • Listen to customer concerns and document repair orders
  • Explain technical information in a friendly manner
  • Keep customers informed throughout service
  • Handle invoicing, payments, and follow-up communication
  • Maintain customer satisfaction and dealership reputation

Requirements

  • Automotive service advisor experience preferred
  • Strong customer service and communication abilities
  • Clear, friendly technical explanation skills
  • Solid organization and detail orientation
  • Positive attitude and team-first mindset

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CanadaOne Auto Group

CanadaOne Auto Group

Support vehicle owners with explanations, service estimates, and repair updates at 400 Chrysler.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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