Automotive Service Advisor

Job opportunity

Expected salary range

$35 / h

Job status

Full-time

Location

Fountain Tire
Alton, ON, Canada

Workplace

On site

Job Description

About the role

At Fountain Tire Thunder Bay, we're committed to delivering exceptional customer service and trusted automotive expertise. We're currently looking for an experienced, customer-focused Automotive Service Advisor to join our Thunder Bay team.

This role is ideal for someone with automotive or tire industry experience who thrives in a fast-paced environment and enjoys building long-term customer relationships.

At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits.

We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.

Responsibilities

  • Create work orders, schedule appointments, and coordinate workflow with technicians.
  • Provide accurate quotes and clearly explain recommended services and products.
  • Build trust with customers through strong communication and follow-up.
  • Recommend tires, wheels, and mechanical services based on customer needs.
  • Process sales transactions and maintain accurate customer records.
  • Support inventory and administrative processes.
  • Maintain showroom standards and promotional displays.
  • Participate in safety initiatives and ongoing training programs.

Requirements

  • Previous experience in the automotive, tire, or service industry is strongly preferred.
  • Strong English communication skills, both verbal and written.
  • Proven ability to provide professional customer service and build customer relationships.
  • Confidence in explaining products, services, and recommendations to customers.
  • Strong organizational skills and ability to multitask in a fast-paced environment.
  • Knowledge of passenger, light truck, and specialty tires and mechanical services is an asset.
  • Valid driver's license with a satisfactory Driver's Abstract.
  • Positive attitude, reliability, and team-oriented mindset.

Benefits

  • Competitive compensation $25-$35/hour + performance-based variable pay.
  • Comprehensive health, dental, and vision benefits.
  • RRSP program with company matching.
  • Ongoing training and career development opportunities.
  • Supportive leadership and team environment.
  • Full-Time consistent day shifts for improved work-life balance.
  • Employee discounts on tires, parts, and mechanical services.

At Fountain Tire, you'd have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow.

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Fountain Tire

Fountain Tire

Fountain Tire is hiring an Automotive Service Advisor for customer service, sales, scheduling, and workflow coordination.

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Job offer are open to all, without discrimination and in gender equality.

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