Automotive Service & Parts Manager

About the role

Porsche of Halifax
3363 Kempt Road
Halifax, NS B3K 4X5, CAN

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you: your passion, your purpose, and your potential.

Porsche Halifax is looking for an experienced Service and Parts Manager to join our team. As a Service and Parts Manager, your role is about more than managing departments; it is about setting the standard for excellence. You will lead Service and Parts operations, develop high-performing teams, drive financial performance, and deliver the premium customer experience expected from the Porsche brand. If you are a proven automotive leader who thrives on accountability, operational excellence, and developing people, we want to hear from you.

Competitive compensation based on your experience, skills, and qualifications.

Responsibilities

• Lead daily Service and Parts operations, ensuring efficient workflows, strong productivity, and alignment with dealership and manufacturer standards.
• Deliver a premium customer experience by setting high service standards and resolving escalated concerns professionally.
• Coach, mentor, and develop team members while establishing clear expectations, accountability, and performance goals.
• Manage budgets, forecasts, expenses, and gross margins to improve profitability and operational efficiency.
• Oversee parts purchasing, ordering, pricing, inventory control, and stock levels to support departmental performance.
• Maintain service quality, warranty processes, and operational procedures while identifying opportunities for continuous improvement.
• Support recruitment, onboarding, and ongoing team development to build a high-performing, customer-focused workforce.
• Ensure compliance with applicable legislation, workplace safety requirements, Porsche manufacturer standards, warranty procedures, and company policies.

Requirements

• Proven leadership experience within an automotive dealership Service and/or Parts Department.
• A strong understanding of dealership operations, inventory management, logistics, warranty processes, and financial controls.
• Demonstrated success leading teams, improved performance, and achieving departmental targets.
• Experience managing budgets, analyzing financial reports, and maximizing profitability.
• Understanding of manufacturer standards, vehicle service requirements, and applicable industry regulations.
• Exceptional communication, customer service, problem-solving, and relationship-building skills.
• An analytical, organized, accountable, and results-driven approach, with strong time-management skills.
• A valid driver's license and a clean driver's abstract.
• Previous senior management experience overseeing both Service and Parts is a strong asset.
• Experience in a premium or luxury automotive dealership environment is an advantage.

Benefits

• 100% Matched Retirement Savings Plan - Because your future matters.
• Flexible Health & Dental Plans - Affordable, dependable coverage for the people who matter most.
• Mental Health & Wellness Support - 24/7 confidential support for you and your family.
• Employee Discounts - On vehicle purchases, parts, and service at any of our locations.
• Work Boot Reimbursement - Support for your work essentials, with no waiting period for eligible employees.
• Access to Steele University - Learn anytime, anywhere and earn rewards as you grow your skills.
• Career Growth Opportunities - We invest in our people and promote from within.