Automotive Shop Dispatcher

Confidential job posting • Montreal, Quebec

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Automotive Shop Dispatcher

Job opportunity

Expected salary range

Starting at $75,000

Job status

Full-time

Location

Workplace

On site

Job Description

Context and Objectives of the Position
Confidential position based in Montreal, Quebec. As an Auto Shop Dispatcher, you will ensure the planning, coordination, and management of maintenance and repair activities, while guaranteeing quality service and excellent customer satisfaction. Compensation: Salary starting at $75,000 per year, plus performance bonuses for the workshop.

Main Responsibilities

  • Lead and supervise the team of technicians while ensuring the quality and efficiency of maintenance and repair operations. You will play a crucial role in maintaining high standards of service and customer satisfaction, ensuring that every vehicle passing through our workshop receives the best possible care.
  • Plan and assign work to technicians.
  • Ensure the quality of repairs and maintenance performed on vehicles.
  • Monitor deadlines and service standards.
  • Manage workshop supplies.
  • Train and mentor technicians.
  • Maintain a safe and clean work environment.
  • Resolve technical issues and customer complaints.
  • Collaborate with other departments to improve overall efficiency.

Advantages

  • A stimulating and innovative work environment;
  • The opportunity to grow within a young and dynamic team;
  • A group insurance plan;
  • Preferred rates on vehicle repair and maintenance services.

Desired Profile

  • Degree in automotive mechanics or equivalent experience;
  • Previous experience managing a team in a repair shop;
  • In-depth knowledge of automotive diagnostic and repair systems (an asset);
  • Ability to manage multiple tasks simultaneously and solve problems effectively;
  • Time management and organizational skills;
  • Excellent written and spoken communication skills in French and English;
  • Leadership skills and ability to motivate a team;
  • Proficiency in workshop management software (an asset);
  • Minimum experience: 3 years in team management within an automotive repair shop.

Working conditions or benefits

Cafeteria
Competitive compensation
Continual training
Day off paid
Disability insurance
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
Travel insurance
Work and life balance

Candidates desired profile for this job

Experience

3 years as Automotive Shop Dispatcher

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Confidential job posting

Confidential job posting

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