Financial Services Manager

Ville-Marie Kia • Montreal, Quebec

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Financial Services Manager

Job opportunity

Expected salary range

up to $150,000

Job status

Full-time

Location

Ville-Marie Kia
Montreal, QC, Canada

Workplace

On site

Job Description

Ville-Marie Kia, a Kia dealership in Montreal, is seeking a motivated and results-oriented Financial Services Director to lead our department dedicated to financial services and customer experience. With an annual volume of approximately 350 new vehicles, this position actively contributes to the success and growth of our sales team. The role focuses on selling insurance, loans, and automotive warranties. Availability on weekends is required.

Job Description

  • Lead and supervise the team responsible for financial services and the offerings related to the vehicles sold.
  • Define and implement simple and effective strategies to sell insurance, loans, and automotive warranties.
  • Train, coach, and motivate advisors to achieve and exceed sales targets.
  • Monitor performance, adherence to budgets, and customer satisfaction.
  • Work closely with the sales and after-sales departments to optimize the customer experience.
  • Manage relationships with financial partners and insurers, ensuring fair conditions for clients.
  • Ensure compliance with rules, internal policies, and legal requirements.
  • Plan and adjust schedules, including weekends, to meet team and customer needs.

Responsibilities

  • Recruit, train, and evaluate members of the financial services team.
  • Develop simple tools to clearly present insurance, financing, and warranty options to clients.
  • Track performance indicators and prepare regular reports for management.
  • Maintain a customer-centric sales approach and a smooth, professional sales experience.

Candidate Profile

  • Minimum of one year experience required in a similar role or in selling financial products related to automobiles (insurance, loans, and warranties).
  • Excellent interpersonal skills, strong sense of service, and ability to work in a team.
  • Leadership qualities, clear communication skills, and the ability to motivate a team.
  • Good organizational skills and autonomy, with a results-oriented mindset.
  • Availability to work weekends.
  • Fluent in French is essential; knowledge of English would be an asset.
  • Relevant training in the commercial or financial field is appreciated.

Benefits

  • Attractive compensation plan for high performers and comprehensive social benefits.
  • Competitive salary and opportunities for advancement.
  • Dental insurance, medical insurance, and life insurance.
  • Free parking and easy access by public transportation.
  • Uniform provided.
  • Work-life balance.
  • Work environment focused on respect, professional development, and team spirit.

Ville-Marie Kia is a winning team with big ambitions for its clients and employees. If you identify with this profile and wish to contribute to providing an outstanding customer experience within a high-volume new vehicle operation, we invite you to consider this opportunity at our dealership in Montreal.

To perform the following tasks

Business development
Customer follow-up
Deal with the financing and leasing of vehicles according to the standards of financial institutions
Delivery of documentation and signatures
Effectively complete sales and rental forms
Ensure that financing and insurance fees are collected
Obtain and verify credit applications.
Payment manipulation during transactions
Revise the sales contracts
Take down payments and issue receipts.
Telephone / email solicitation

Working conditions or benefits

Business closed on weekends
Competitive compensation
Day off paid
Dental insurance plan
Free parking
Insurance of medical and paramedical expenses
Life insurance plan
No layoffs during off-peak periods
Public transportation nearby
Repair / Replacement of tools at employer's expense
Travel insurance
Uniform provided
Vision insurance plan
Work and life balance
Work boots

Candidates desired profile for this job

Experience

1 year as Financial Services Manager

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Ville-Marie Kia

Ville-Marie Kia

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