Service Advisor
Service
up to $95,000
Job schedule
40h -
At Les Moteurs Décarie Jaguar Land Rover Bentley & Aston Martin, we are looking for a passionate Technical Advisor who wants to join our exceptional team. As we continue to evolve as a market leader in the automotive industry on the island of Montreal, we need dedicated professionals to provide unmatched service to our clients.
Your Responsibilities:
- Provide in-depth technical advice to customers regarding our luxury brands, focusing on meeting their needs.
- Manage customer inquiries and provide tailored solutions while adhering to service quality standards.
- Work closely with the service team to ensure smooth and effective communication of vehicle-related information.
- Participate in ongoing training to stay updated on the latest technologies and innovations from the brands we represent.
- Take charge of creating detailed technical documents outlining suggested repairs and maintenance for each vehicle.
- Develop and maintain lasting relationships with customers, motivating them to return for their future maintenance and repair needs.
Required Profile:
- Minimum of one year of experience in a technical role, preferably within the automotive industry.
- Passion for luxury vehicles and strong knowledge of Jaguar, Land Rover, Bentley, and Aston Martin brands.
- Excellent communication skills, with a proven ability to listen and respond to customer needs.
- Organizational skills and ability to work effectively in a dynamic environment.
- Proficiency in both French and English, spoken and written.
What We Offer:
- A stimulating work environment within a dynamic team that shares a passion for automobiles.
- Opportunities for ongoing training and professional development within the prestigious world of the brands we represent.
- A competitive benefits package including a retirement plan, medical and dental insurance, as well as employee discounts.
Join us to contribute to the reputation of Les Moteurs Décarie by offering our customers an unforgettable experience. Together, let’s cultivate our passion for automotive excellence!
- Answer phone requests
- Arrange vehicle inspections and diagnosis based on complaints and obtain second opinions where necessary
- Clerical tasks
- Customer follow-up
- Customer reception
- Customer service
- Maintain accurate and complete files on all customer claims, complaints and resolution details
- Making appointments
- Open and close work orders
- Optimization of internal processes
- Sell parts and accessories
- Tires and wheels sales
- A retirement plan for employees
- Cafeteria
- Competitive compensation
- Dental insurance plan
- Disability insurance
- Employees discounts
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Performance bonus
- Public transportation nearby
- Sick day off paid
Desired profile
1 year as Service Advisor
-
English is an asset
-
French
-
English is an asset
-
French
- CDK Global
- Microsoft Office - Excel
- Microsoft Office - Outlook
- Microsoft Office - Word
- Passenger Car Driver's License
Decarie Motors Jaguar Land Rover Bentley & Aston Martin
Montréal, QC
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Job: service advisor in the automotive industry in Montréal
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Decarie Motors Jaguar Land Rover Bentley & Aston Martin is Currently Hiring a service advisor in Montréal
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