Service Manager
Service
up to $100,000
The St-Jean Group, a key player in the automotive industry in Notre-Dame-des-Prairies, is currently seeking a passionate and skilled Service Director to join our dynamic and family-oriented team. If you want to be part of a company that values its employees and is committed to providing top-quality services, this opportunity is for you.
Key Responsibilities:
- Lead and oversee all operations of the service department, ensuring efficiency and profitability of activities;
- Ensure a high level of customer satisfaction by optimizing service processes and addressing the specific needs of our clients;
- Manage and train a team of professional technicians, fostering a motivating and collaborative work environment;
- Develop and implement strategies to achieve sales and service objectives while adhering to safety and quality standards;
- Analyze performance indicators and propose continuous improvement solutions;
- Maintain close relationships with service suppliers and partners.
Required Qualifications:
- Relevant diploma in management or a related field;
- Minimum of 3 years of experience in a similar position within the automotive industry;
- Excellent leadership and team management skills;
- Ability to work under pressure and meet tight deadlines;
- Good knowledge of service management systems and computer tools related to automotive repair;
- Customer-focused approach and strong problem-solving ability.
Benefits of Joining Our Team:
- Work within a local company that places its employees and community at the heart of its values;
- Enjoy competitive compensation and attractive benefits, including comprehensive insurance (health, dental, disability, life);
- Access to paid continuing education to develop your skills and advance in your career;
- Benefit from a friendly work environment, with summer hours and sick leave;
- Favorable conditions for employees, including discounts on our products and services.
If you are an inspiring leader with a passion for automobiles and customer service, we would love to meet you. Join the St-Jean Group and contribute to our vision of becoming the automotive destination of choice in the Joliette region.
- Administrative management
- Department supervision
- Hiring and staff management
- Implementation of strategies
- Operations planning / management
- Optimization of internal processes
- Business closed on weekends
- Competitive compensation
- Continual training
- Dental insurance plan
- Disability insurance
- Employees discounts
- Hiring possibility following internship
- Life insurance plan
- Medical insurance
- Paid training
- Sick day off paid
- Summer schedule
Desired profile
3 years as Service Manager
- Leadership
- Organized
- Team spirit
- Passenger Car Driver's License
Groupe St-Jean
Notre-Dame-des-Prairies, QC
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Job: service manager in the automotive industry in Notre-Dame-des-Prairies
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Groupe St-Jean is Currently Hiring a service manager in Notre-Dame-des-Prairies
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