Bilingual Automotive Collections Agent
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Job Description
Use French and English customer service skills as a Collections Agent with Northlake Financial in Barrie, Ontario. This is an onsite position.
About the role
The Collections Agent supports customers through repayment by phone while managing delinquent automotive finance accounts. You will negotiate payment arrangements, apply policy, and document account updates accurately. The work requires sound judgment, empathy, and performance focus.
Bring bilingual communication, payment negotiation, and account management skills to Northlake Financial’s automotive collections team in Barrie.
Responsibilities
- Engage French and English customers to prevent delinquency
- Assess late-stage accounts and negotiate payment arrangements
- Answer customer questions clearly, professionally, and accurately
- Document interactions, commitments, and updates in collections systems
- Escalate account risks and support assigned collection duties
Requirements
- Fluency in written and verbal French and English
- Strong negotiation, communication, and customer service skills
- Professional empathy during sensitive customer conversations
- High school diploma or equivalent education
- Flexible availability Monday through Saturday, 7 a.m. to 9 p.m.
Continue your search
Northlake Financial
Support customers through repayment by phone while managing delinquent automotive finance accounts at Northlake Financial in Barrie.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
bilingual automotive collections agent Job in the :sector Sector in Barrie
Why This bilingual automotive collections agent Position in Barrie Stands Out
Discover an automotive job opportunity for a bilingual automotive collections agent in Barrie, offered by the employer Northlake Financial in the :sector sector.
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About the Current Position at Northlake Financial
This bilingual automotive collections agent role is part of the :en_department department within the :sector sector in Barrie.
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Frequently Asked Questions About the bilingual automotive collections agent Position in Barrie
What is the typical salary for a bilingual automotive collections agent in Barrie?
Salary for a bilingual automotive collections agent position in Barrie varies based on experience, employer type, and the :sector sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a bilingual automotive collections agent role?
Employers generally look for:
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Do bilingual automotive collections agent responsibilities vary depending on the employer?
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