Junior Automotive Service Advisor

Job opportunity

Expected salary range

Apply with your own terms

Location

Zanchin Automotive Group
Oakville, ON, Canada

Workplace

On site

Job Description

Use customer handling and automotive service knowledge as a Junior Service Advisor at Acura of Oakville in Oakville. Support frontline communications daily.

Acura of Oakville, part of Zanchin Automotive Group, seeks an experienced Junior Service Advisor for an existing vacancy. You will connect customers with automotive service technicians while explaining maintenance and costs. The position also involves appointment scheduling, repair updates, invoices, and customer follow-ups.

Responsibilities

  • Assist service advisors and BDC with customer greetings
  • Liaise between customers and automotive service technicians
  • Explain vehicle maintenance requirements and associated costs
  • Schedule appointments and provide repair status updates
  • Prepare repair orders and invoices accurately

Requirements

  • One year of Service Advisor or customer service experience
  • Automotive or dealership experience preferred
  • Secondary School diploma or equivalent experience
  • Proficiency with ERP and Customer Relationship Management Systems
  • Professional communication, organization, and attention to detail

Bring customer communication, maintenance sales, and automotive service coordination skills to Acura of Oakville as a Junior Service Advisor.

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Zanchin Automotive Group

Zanchin Automotive Group

Acura of Oakville seeks a Junior Service Advisor to coordinate customer communications, appointments, repair updates, invoices, and follow-ups.

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Job offer are open to all, without discrimination and in gender equality.

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