Service Advisor
Pneus Papineau • Montreal, Quebec
Service Advisor
Salary according to experience
up to $68,000
Job status
Location
Workplace
Job Description
Established since the 1970s and under the same management since 1999, our garage located on Le Plateau is a large-scale operation with 10 employees. Recognized specialists in tires and general mechanics, we operate year-round thanks to a loyal, high-end clientele. We are looking for an experienced professional to join our service team.
Your role: Customer service first, on-field support second
Attention to candidates seeking a passive position, sitting behind a screen all day: this role requires action and versatility.
The core of your work is customer service at the counter. You will join an already established front team. Your strength? Providing impeccable customer service, while being the go-to person capable of going into the field to assist the workshop.
Your daily responsibilities:
- Customer service and counter management: greeting our clients (in French and English), assessing needs, ordering the right parts, producing accurate estimates, and performing diligent follow-up.
- Mastering technology: effectively using the workshop’s new technological processes (point of sale software, online orders, tablets).
- Ensuring workshop follow-up: making sure that work is properly completed and tracking progress with mechanics.
- On-field intervention as needed: assisting with diagnostics, conducting road tests, and validating issues.
- Supporting the mechanics team: guiding, advising, and assisting mechanics with their procedures when facing technical blocks.
Desired profile
- Solid and mandatory experience as a technical advisor (ideally in an independent shop).
- Passion for customer service: personable, attentive, and professional demeanor are essential.
- Comfortable with technology: open-minded and quick to adopt new digital processes and automotive industry software.
- Bilingual (French and English): necessary for communicating with our Plateau clientele.
- Good mechanical skills: required to assist with diagnostics and support on-site mechanics.
- Valid driver’s license.
What we offer
- A competitive and stable hourly salary, paid fairly (30.00 to 35.00 / h).
- Highly flexible schedule and work-life balance: closing at noon on Fridays during summer and winter.
- 4-day workweek possible during off-peak periods.
- Only about a dozen Saturdays to work per year (tire peak seasons).
- Work uniforms provided.
- A stable, warm, and well-established work environment for decades.
If you are a customer service pro with a solid technical background, apply now with your CV via Canada Motor Jobs!
To perform the following tasks
Candidates desired profile for this job
Experience
Languages
Spoken languages
Written languages
Skills & Competencies
Driver's license
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service advisor Job in the automotive Sector in Montreal
Why This service advisor Position in Montreal Stands Out
Discover an automotive job opportunity for a service advisor in Montreal, offered by the employer Pneus Papineau in the automotive sector.
Canada Motor Jobs helps you apply easily and find a service advisor position that matches your skills, experience, and salary expectations.
This specific service advisor role in Montreal includes responsibilities defined by Pneus Papineau. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This service advisor job in Montreal is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
Create Your Profile to Receive More service advisor Opportunities
By creating your candidate profile, you will automatically receive notifications whenever a new service advisor job matching your criteria becomes available in Montreal or throughout the province of Quebec.
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Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by Pneus Papineau.
About the Current Position at Pneus Papineau
This service advisor role is part of the service department within the automotive sector in Montreal.
The employer Pneus Papineau is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Montreal.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the service advisor Position in Montreal
What is the typical salary for a service advisor in Montreal?
Salary for a service advisor position in Montreal varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a service advisor role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a service advisor in Montreal?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new service advisor opportunities in the automotive sector as soon as they are posted.
Do service advisor responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a service advisor may include customer support, technical coordination, internal communication, and other tasks linked to