Service Advisor
BMW Sherbrooke - Groupe Park Avenue • Sherbrooke, Quebec
Service Advisor
Expected salary range
up to $90,000
Job status
Location
Workplace
Job Description
Job Description BMW Sherbrooke - Groupe AutoMax is seeking a passionate Technical Advisor with a love for automobiles to join its dynamic team. Under the supervision of the after-sales service manager, you act as the intermediary between customers and the technical team, assess needs, explain interventions, and ensure remarkable customer service. This role combines technical skills and personalized service in a high-end, friendly BMW environment.
Main Responsibilities
- Welcome customers and understand their technical maintenance or repair needs.
- Diagnose problems in collaboration with technicians and workshop specialists.
- Prepare clear and transparent estimates; explain interventions, costs, and timelines, and estimate deadlines.
- Follow repair orders, communicate progress, and ensure customer satisfaction throughout the process.
- Propose preventive maintenance solutions, original BMW parts, and suitable warranty options.
- Maintain accurate and up-to-date documentation in the service management system.
- Collaborate closely with the service team and technicians to optimize efficiency and quality of service.
Required Qualifications
- Minimum of 1 year of experience in a similar role or in technical customer service within the automotive industry.
- Good technical knowledge related to vehicle maintenance and repair, ideally with familiarity with BMW systems.
- Excellent communication skills, active listening, and the ability to explain technical concepts to non-technical clients.
- Strong service orientation and customer-focused mindset, with the ability to manage priorities and work under pressure.
- Proficiency in French; English is an asset.
- Valid driver's license.
What We Offer
- A stimulating work environment within a recognized BMW dealership, affiliated with Groupe AutoMax, with over 25 years of expertise.
- Warm and professional team culture, centered on service excellence and customer care.
- Ongoing training and professional development opportunities in after-sales service and BMW technologies.
- Competitive compensation and social benefits.
- Access to new and certified BMW vehicles and tailored financing solutions.
Why Join BMW Sherbrooke - Groupe AutoMax Joining our team means being part of a story of passion and excellence in service of the BMW brand. You will work in an environment where technical expertise is valued and customer service is at the heart of our priorities. Enjoy a warm work environment, a family-like spirit, and growth opportunities within a reputable network.
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service advisor Job in the automotive Sector in Sherbrooke
Why This service advisor Position in Sherbrooke Stands Out
Discover an automotive job opportunity for a service advisor in Sherbrooke, offered by the employer BMW Sherbrooke - Groupe Park Avenue in the automotive sector.
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This specific service advisor role in Sherbrooke includes responsibilities defined by BMW Sherbrooke - Groupe Park Avenue. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This service advisor job in Sherbrooke is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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By creating your candidate profile, you will automatically receive notifications whenever a new service advisor job matching your criteria becomes available in Sherbrooke or throughout the province of Quebec.
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About the Current Position at BMW Sherbrooke - Groupe Park Avenue
This service advisor role is part of the service department within the automotive sector in Sherbrooke.
The employer BMW Sherbrooke - Groupe Park Avenue is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Sherbrooke.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the service advisor Position in Sherbrooke
What is the typical salary for a service advisor in Sherbrooke?
Salary for a service advisor position in Sherbrooke varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a service advisor role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a service advisor in Sherbrooke?
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Do service advisor responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a service advisor may include customer support, technical coordination, internal communication, and other tasks linked to