Service Advisor

Nicoletti Pneus & Mécanique - Sorel-Tracy • Sorel-Tracy, Quebec

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Service Advisor

Job opportunity

Salary according to experience

Base salary + commissions

with bonus

Job status

Full-time

Location

Nicoletti Pneus & Mécanique - Sorel-Tracy
Sorel-Tracy, QC, Canada

Workplace

On site

Job Description

Nicoletti Tires & Mechanics, a company recognized for its expertise and reliability, is looking for a car technical advisor for its Sorel branch.

🚗 Why join our big family? An motivating job, a collaborative atmosphere, and a rewarding career await you at Nicoletti! For several years, we have excelled in automotive mechanics as well as in the sale of tires for cars, trucks, SUVs, agricultural vehicles, heavy-duty and off-road vehicles. Our success is based on a team of over 80 talented individuals spread across 5 branches, a distribution center, and a head office in Quebec.

Here’s what Nicoletti offers you: ✅ Positive work environment where your contribution is recognized; ✅ Social activities (lunches, recognition evenings, Ski Challenge, family day, etc.); ✅ Group RRSP with employer contribution; ✅ Group insurance paid at 50%, telemedicine, and an employee assistance program (EAP); ✅ Team bonuses and commissions; ✅ Attractive vacation and monetizable sick days; ✅ Ongoing training for your development; ✅ Employee discounts on tires, parts, and services; ✅ Annual budget for work boots;

What we’re looking for: 🔹 Good knowledge of the role of automotive technical advisor; 🔹 Passion for customer experience and building trustful relationships; 🔹 Excellent organizational skills and ability to manage pressure; 🔹 Positive attitude and strong team spirit.

Our DNA: Be branded Nicoletti – Together, we are stronger. Say the real deals – To grow better together. Follow through – Because your reliability matters. Think customer – Giving a WOW is our pride. Be part of the solution – To go even further.

The challenges awaiting you: 👋 Greet and advise customers to optimize their vehicle maintenance. 📦 Order necessary parts, accessories, and tires for repairs. 🛠 Recommend scheduled services to maximize vehicle durability. 📞 Ensure transparent communication and rigorous follow-ups with customers.

Working conditions: ⏳ Full-time position (40 hours/week), Monday to Friday – during quiet periods, Fridays afternoons off! 💰 Overtime paid at time and a half

Want to take on new challenges within a solid and committed team? Join Nicoletti and advance your career!

To perform the following tasks

Answer phone requests
Customer follow-up
Customer service
Follow up on repair and services
Making appointments
Open and close work orders
Prepare repair and service estimates
Service and products sales

Working conditions or benefits

Bonus for employee referrals
Continual training
Disability insurance
Employees assistance program
Employees discounts
Free parking
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
Paid training
payments from a registered retirement savings plan (RRSP)
Safety glasses with prescription
Sick day off paid
Uniform provided
Work boots

Candidates desired profile for this job

Experience

no experience required as Service Advisor

Skills & Competencies

Qualities

Dynamic
Interpersonal skills
Team spirit

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Nicoletti Pneus & Mécanique - Sorel-Tracy

Nicoletti Pneus & Mécanique - Sorel-Tracy

Business profile

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