Service Manager
Montréal-Est Toyota • Montreal, Quebec
Service Manager
Expected salary range
Starting at $90,000
Job status
Location
Workplace
Job Description
Reporting to the Dealership Manager, the Service Manager oversees the department’s day-to-day operations and motivates the team to deliver an outstanding after-sales experience. They ensure the quality of repairs, operational efficiency and customer satisfaction, while contributing to the department’s performance and growth.
Responsibilities
- Oversee service department activities, from appointment scheduling to vehicle delivery.
- Guide, support and motivate service advisors, technicians and other team members.
- Ensure work is assigned efficiently and deadlines, procedures and quality standards are met.
- Monitor the department’s performance indicators, budgets and profitability; implement improvement measures as needed.
- Promote customer satisfaction and loyalty, including by handling sensitive situations.
- Maintain close communication with other departments and ensure smooth coordination of operations.
- Enforce health and safety policies and manufacturer standards.
Qualifications
- At least one year of management or supervisory experience in an automotive after-sales service department.
- Good understanding of mechanical shop operations and customer service challenges.
- Demonstrated leadership, organizational and problem-solving skills.
- Ability to monitor financial and operational results and make informed decisions.
- Excellent communication skills and a customer-focused approach.
- Knowledge of Toyota and dealership management tools is an asset.
At Montréal-Est Toyota, you’ll join a committed team that upholds a tradition of excellence and service in the Montréal area. You’ll receive competitive compensation, ongoing training, access to a cafeteria, employee discounts, and disability, life and prescription drug insurance.
To perform the following tasks
Working conditions or benefits
Candidates desired profile for this job
Experience
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service manager Job in the automotive Sector in Montreal
Why This service manager Position in Montreal Stands Out
Discover an automotive job opportunity for a service manager in Montreal, offered by the employer Montréal-Est Toyota in the automotive sector.
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This specific service manager role in Montreal includes responsibilities defined by Montréal-Est Toyota. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This service manager job in Montreal is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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About the Current Position at Montréal-Est Toyota
This service manager role is part of the service department within the automotive sector in Montreal.
The employer Montréal-Est Toyota is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Montreal.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the service manager Position in Montreal
What is the typical salary for a service manager in Montreal?
Salary for a service manager position in Montreal varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a service manager role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a service manager in Montreal?
Complete your profile with your experience, certifications, and salary expectations.
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Do service manager responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a service manager may include customer support, technical coordination, internal communication, and other tasks linked to