Technical Advisor
St-Constant Honda • Saint-Constant, Quebec
Technical Advisor
Expected salary range
Starting at $65,000
Job status
Location
Workplace
Job Description
St-Constant Honda Desjardins is looking for a Technical Advisor to join our dynamic team in Saint-Constant, Quebec.
Job Description As a Technical Advisor, you will be the first technical contact for our customers and ensure effective communication between the workshop and the clientele. You will assess needs, explain service and repair options, and ensure that each customer receives clear, prompt, and courteous service.
Responsibilities
- Welcome customers and understand their concerns related to their Honda vehicle.
- Diagnose service needs and propose appropriate solutions, explaining costs and timelines.
- Prepare and present service estimates and obtain customer approval.
- Communicate timelines and schedule interventions with the workshop and technicians.
- Serve as an intermediary between the customer and the technical team; translate technical diagnostics into understandable information.
- Follow up until customer satisfaction is achieved and contribute to customer loyalty.
- Promote preventive services and maintenance programs.
- Maintain accurate and up-to-date customer files, and ensure the correctness of information related to services performed.
- Collaborate with the team to optimize workshop efficiency and customer experience.
Qualifications and Skills
- Minimum of 1 year of experience in a technical consulting or customer service role, ideally in the automotive sector.
- Relevant diploma (DEP or DEC in automotive mechanics, customer service, or equivalent) or equivalent experience.
- Good technical knowledge and ability to explain complex concepts in an accessible manner.
- Excellent interpersonal and communication skills, both oral and written.
- Customer service-oriented, with a proactive and solution-focused approach.
- Organization, time management, and ability to prioritize in a dynamic environment.
- Proficiency with computer tools and service management systems; bilingualism (French/English) is an asset.
- Team spirit, adaptability, and desire to contribute to the success of the team.
What We Offer
- A passionate and dedicated team in a customer satisfaction-oriented environment.
- Opportunities for professional development and ongoing training.
- Competitive working conditions and a motivating environment within a recognized Honda network.
St-Constant Honda Desjardins is proud to offer its customers in Montérégie and the Greater Montreal area top-quality after-sales service. If you identify with these values and wish to be part of a team where excellence in service is at the core of everything, you may find your place here.
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technical advisor Job in the automotive Sector in Saint-Constant
Why This technical advisor Position in Saint-Constant Stands Out
Discover an automotive job opportunity for a technical advisor in Saint-Constant, offered by the employer St-Constant Honda in the automotive sector.
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This specific technical advisor role in Saint-Constant includes responsibilities defined by St-Constant Honda. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This technical advisor job in Saint-Constant is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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About the Current Position at St-Constant Honda
This technical advisor role is part of the service department within the automotive sector in Saint-Constant.
The employer St-Constant Honda is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Saint-Constant.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the technical advisor Position in Saint-Constant
What is the typical salary for a technical advisor in Saint-Constant?
Salary for a technical advisor position in Saint-Constant varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a technical advisor role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a technical advisor in Saint-Constant?
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Do technical advisor responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a technical advisor may include customer support, technical coordination, internal communication, and other tasks linked to