Warranty Clerk

BMW Montréal Centre • Montreal, Quebec

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Warranty Clerk

Job opportunity

Expected salary range

up to $70,000

Job status

Full-time

Location

BMW Montréal Centre
Montreal, QC, Canada

Workplace

On site

Job Description

Your Role

At BMW Montréal Centre, you’ll help ensure the smooth operation of after-sales service by carefully processing claims, particularly warranty claims. You’ll work closely with the service teams and ensure that files are complete, accurate, and handled on time.

Responsibilities

  • Prepare, review, and submit claims in accordance with applicable procedures.
  • Gather and validate supporting documents, such as repair orders, diagnostic reports, and required paperwork.
  • Follow up on files, requests for information, and claims that have been denied or need corrections.
  • Communicate with internal teams and relevant contacts to resolve discrepancies and move files forward.
  • Keep files and tracking systems up to date, paying particular attention to data accuracy.
  • Meet deadlines and comply with policies and documentation requirements.

Ideal Candidate

  • At least 3 years of experience processing claims, ideally in the automotive industry or at a dealership.
  • Knowledge of the CDK system is an asset.
  • Familiarity with warranty processes and after-sales service documents is an asset.
  • Strong organizational skills, attention to detail, and a rigorous approach to work.
  • Ability to manage multiple files and deadlines methodically.
  • Comfortable using computer tools and entering data.
  • Sound judgment, discretion, and the ability to work well with different teams.

What We Offer

With more than 56 years of experience, BMW Montréal Centre brings together a team of over 120 people who are passionate about automobiles and customer service. You’ll work in a professional environment that values expertise, collaboration, and ongoing training.

The position may be offered on a full-time or part-time basis, on-site or remotely, according to agreed-upon arrangements.

Benefits include competitive compensation, a retirement plan, group insurance, an employee assistance program, paid vacation and sick leave, employee discounts, a vehicle purchase program, free parking, and a cafeteria. Work-life balance is also one of our priorities.

To perform the following tasks

•
Follow up on parts return with manufacturers
•
Open and close work orders
•
Submit all manufacturer's warranty claims
•
Warranty claim

Working conditions or benefits

•
A retirement plan for employees
•
Business closed on weekends
•
Cafeteria
•
Company vehicle purchase program
•
Competitive compensation
•
Continual training
•
Day off paid
•
Dental insurance plan
•
Disability insurance
•
Employees assistance program
•
Employees discounts
•
Free parking
•
Insurance of medical and paramedical expenses
•
Life insurance plan
•
Medical insurance
•
Paid training
•
Public transportation nearby
•
Sick day off paid
•
Travel insurance
•
Vision insurance plan
•
Work and life balance

Candidates desired profile for this job

Experience

•
3 years as Warranty Clerk
BMW Montréal Centre

BMW Montréal Centre

Business profile

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