Customer Service Agent
Viau Ford
Saint-Rémi, QC 968,51 km Full time 1 yr exp. Service
Salary shown
Starting at $20 / h
We are looking for a Customer Service Agent to support the service team at Viau Ford, a Ford dealership in Saint-Rémi. You will be the primary contact for customers in the service...
Viau Ford
New vehicle dealership
Customer Service Agent
Saint-Rémi, Quebec 968,51 km Full time
Salary shown
Starting at $20 / h
About the job
We are looking for a Customer Service Agent to support the service team at Viau Ford, a Ford dealership in Saint-Rémi. You will be the primary contact for customers in the service department and help deliver an impeccable customer experience. Responsibilities Scheduling appointments for the…
Main tasks
- Scheduling appointments for the service department and coordinating technicians' schedules
- Coordinating courtesy vehicles and following up on loans
- Reminding customers about appointments and service follow-ups
- Answering phones, guiding customers, and ensuring a professional reception
- Following up with customers regarding recall campaigns and ordered parts
What they are looking for
- 1 year of experience
- Minimum of 1 year experience in customer service; experience in the automotive sector is a plus
- Excellent communication skills, active listening, and a strong service orientation
What awaits you
- Bonus for employee referrals
- Business closed on weekends
- Cafeteria
- Company vehicle purchase program
- Competitive compensation
- Continual training
- Customer list
- Day off paid
Viau Ford
VIAU FORD | Ford Dealership in St-Rémi We are proudly serving Saint-Rémi. Our team would like to thank you for your visit. We offer new and used Ford vehicles as well as other makes and models.
At Viau Ford, our primary goal is to provide you with the best experience related to your car purchase. We are located in Montreal, so come visit us! When you visit us in the Saint-Rémi, QC area, you will quickly discover our team's expertise in automobiles.
Viau Ford proudly offers you the best of new and used vehicles. We have a large online inventory available, and you can also speak with our sales...
600, rue Notre-Dame