Automotive Service Advisor
Expected salary range
$30 / h
Location
Workplace
Job Description
About the role
Fountain Tire Sidney, an established automotive repair shop, is looking for a friendly and dedicated individual to join the team as a Service Advisor. Now under new management, the shop is strengthening its commitment to building a positive and supportive work environment while delivering exceptional customer service.
At Fountain Tire, you’d have a great place to work: market-leading wages, a manager with a large support network, and the chance to learn and grow. Fountain Tire uses automated technology-assisted tools to help streamline its hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by the hiring teams.
Responsibilities
- Create work orders, arrange bookings, and communicate them to the technicians.
- Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow-up.
- Make proactive calls to customers to determine their satisfaction level with the service they have received.
- Recommend tire service, specialty tire service, wheel service, and mechanical service to customers.
- Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
- Keep promotional material updated in the showroom.
- Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire, including for customers and staff, on the road, site, or field.
- Complete assigned e-learning and safety courses and adhere to standards and policies as described in learning modules.
- Assist in inventory management through documentation processes and annual inventory counts.
Requirements
- Experience in the automotive repair industry or tire industry is preferred, but Fountain Tire is ready to train motivated individuals who are willing to learn.
- Effective listening skills with the ability to identify customer needs and provide recommendations.
- Working knowledge of passenger, light truck, and specialty tires and mechanical services.
- Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract.
- Excellent customer service and a great attitude are a must.
- A team player who takes pride in their work.
Benefits
- Competitive compensation: $22 to $30 per hour.
- Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching.
- Regular day shifts Tuesday to Saturday.
- Skills and certifications development through an excellent training program, with opportunity for advancement.
- Opportunity to work with an excellent team and great customers.
- Great discounts for you and your family on tires, parts, and mechanical services.
Continue your search
Fountain Tire
Fountain Tire Sidney is hiring a Service Advisor for regular day shifts Tuesday to Saturday, with compensation of $22 to $30 per hour.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive service advisor Job in the :sector Sector in Sidney
Why This automotive service advisor Position in Sidney Stands Out
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About the Current Position at Fountain Tire
This automotive service advisor role is part of the :en_department department within the :sector sector in Sidney.
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What is the typical salary for a automotive service advisor in Sidney?
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