Automotive Service Manager
Expected salary range
$80,000
Location
Workplace
Job Description
Join a dealership where culture drives performance! We're not just about cars – we're about people. Our Nissan dealership in Truro is proud to have built a reputation for excellence, honesty, and team spirit. We are currently seeking a dynamic and customer-focused Automotive Service Manager to lead our high-performing service department and continue delivering exceptional experiences to our valued clients.
About the role
As the Automotive Service Manager, you will oversee the day-to-day operations of the service department. You'll be responsible for managing a talented team of technicians and advisors while ensuring a smooth, efficient, and customer-centered experience. Your leadership will play a key role in meeting business goals, enhancing customer satisfaction, and fostering a fun, accountable workplace culture.
Responsibilities
- Lead and motivate service staff, including technicians, advisors, and support staff
- Oversee scheduling, workflow, and service operations to ensure timely repairs and maintenance
- Monitor KPIs and drive profitability, efficiency, and customer satisfaction
- Resolve customer concerns with professionalism and care
- Recruit, train, and develop team members
- Ensure all safety, environmental, and OEM standards are met
- Collaborate with parts and sales departments to ensure seamless customer experiences
- Maintain a high level of dealership standards and customer service excellence
Requirements
- Proven experience in a leadership role in an automotive service department (Nissan or import brands a plus)
- Strong technical knowledge and a customer-first mindset
- Excellent communication, leadership, and organizational skills
- Experience with dealership management systems (CDK, Reynolds & Reynolds, etc.)
- Valid driver's license with a clean driving record
- Red Seal certification or equivalent experience is an asset
Benefits
- A team-first, supportive atmosphere
- Modern, clean service facilities
- A loyal customer base
- Ongoing professional development
- Full benefits package
- Competitive salary with bonus structure
Continue your search
Plaza Kia
Seeking an Automotive Service Manager to lead the service team at a Nissan dealership in Truro, NS with $60,000-$80,000/year salary.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive service manager Job in the :sector Sector in Brookside
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About the Current Position at Plaza Kia
This automotive service manager role is part of the :en_department department within the :sector sector in Brookside.
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Frequently Asked Questions About the automotive service manager Position in Brookside
What is the typical salary for a automotive service manager in Brookside?
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