Service Manager

CDF ProMecanique • Notre-Dame-de-l'Île-Perrot, Quebec

Apply now

Service Manager

Job opportunity

Expected salary range

up to $85,000

Job status

Full-time

Location

CDF ProMecanique
Notre-Dame-de-l'Île-Perrot, QC, Canada

Workplace

On site

Job Description

We are seeking a Service Manager to lead our high-volume service department at CDF ProMecanique. In a busy shop where customer satisfaction is paramount and our reputation is strong, you will drive efficiency, coach a skilled team, and ensure top-quality service for every vehicle.

Job Type: Full-time

Key Responsibilities

  • Plan, organize, and supervise all service department activities to ensure timely, high-quality repairs and service delivery.
  • Lead and mentor a team of service advisors and technicians.
  • Ensure outstanding customer service by communicating clearly with clients, providing accurate estimates, and managing expectations.
  • Monitor workflow and shop utilization to maximize productivity and reduce downtime; implement process improvements to enhance efficiency.
  • Maintain safety, quality, and compliance with company policies and warranty guidelines.
  • Collaborate with Parts suppliers to ensure the best value and rapid sourcing of parts.
  • Manage shop performance metrics.

Qualifications

  • Minimum 3 years of experience in service management, preferably in an automotive repair environment.
  • Strong experience with parts supply as well as tires.
  • Proven success in leading a busy shop while maintaining high levels of customer satisfaction.
  • Strong leadership, communication, and interpersonal skills; ability to motivate and develop staff.
  • Excellent organizational and problem-solving abilities; adept at managing multiple priorities.
  • Familiarity with automotive service processes, estimates, warranties, and service management software.
  • Bilingual in English and French preferred.

What we offer

  • 4 weeks of vacation
  • Cellular package
  • Competitive compensation
  • Retirement plan
  • Cafeteria plan
  • Continual training and professional development
  • Day off paid
  • Sick day off paid
  • Disability insurance
  • Life insurance plan
  • Medical insurance and paramedical expenses
  • Insurance of medical and paramedical expenses (alternate phrasing)
  • Employee discounts
  • Free parking
  • Uniform provided
  • Work boots
  • Safety glasses with prescription
  • Summer schedule

To perform the following tasks

Department supervision
Hiring and staff management
Implementation of strategies

Working conditions or benefits

A retirement plan for employees
Cafeteria
Competitive compensation
Continual training
Day off paid
Disability insurance
Employees discounts
Free parking
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
Safety glasses with prescription
Sick day off paid
Summer schedule
Uniform provided
Work boots

Candidates desired profile for this job

Experience

3 years as Service Manager

Share this job

CDF ProMecanique

CDF ProMecanique

Business profile

Counteroffer

The salary or conditions doesn't fit you but are still interested?

Apply with your own terms

You wish to receive notifications about similar job opportunities?

Use this quick and simple form to subscribe to job alerts.

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

Cookies and Privacy

We use cookies to ensure that we give you the best experience on our website.
By continuing to use our site, you accept our cookies policy terms

Advanced settings
Essential cookies

Necessary for the site to function

Performance cookies

Help improve the user experience

Marketing cookies

Used for advertising and analysis